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Terms & Conditions

Phoenix Prodigy Enterprise, LLC
Effective Date: February 25, 2026
Last Updated: February 25, 2026

 

These Terms of Service (“Terms”) govern your access to and use of the website located at https://www.phoenixprodigy.com and any services provided by Phoenix Prodigy Enterprise, LLC (“Company,” “we,” “us,” or “our”).

By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue use immediately.

 

1. Company Information

Phoenix Prodigy Enterprise, LLC
701 Papworth Ave Ste 203
Metairie, LA 70005-4923
United States
Email: support@phoenixprodigy.com
Phone: (504) 209-7729

 

2. Eligibility

You must be at least 18 years old to use this website or purchase services.

By using our website, you represent and warrant that:

  • You have legal capacity to enter into binding agreements.

  • All information provided is accurate and complete.

  • You will comply with all applicable laws and regulations.

 

3. Services

Phoenix Prodigy Enterprise, LLC provides consulting, training, coaching, procurement advisory, certification support, logistics advisory, construction advisory, compliance support, and related professional services.

All services may be governed by separate written agreements, invoices, proposals, or service contracts. In the event of conflict, the signed service agreement controls.

We reserve the right to modify, suspend, or discontinue services at our discretion.

 

4. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Interfere with website security or functionality.

  • Submit false, misleading, or fraudulent information.

  • Attempt unauthorized system access.

  • Upload malicious software or harmful code.

Violation may result in suspension or termination.

 

5. Intellectual Property

All content, frameworks, methodologies, training materials, documents, graphics, branding, and proprietary systems are the exclusive property of Phoenix Prodigy Enterprise, LLC and are protected by intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any materials without prior written consent.

Unauthorized use may result in legal action.

If you submit content to us, you grant a limited, non-exclusive license for us to use it solely for service delivery purposes.

 

6. Payments and Refund Policy

Fees for services are outlined in individual agreements or invoices.

Unless otherwise stated in writing:

  • Payments are due as invoiced.

  • Installment agreements must be honored according to schedule.

  • Fees are non-refundable once services have commenced.

Improper chargebacks or payment disputes may result in termination and collection action.

 

7. SMS Communications

If you provide your phone number or text “UPDATES” to (504) 209-7729, you consent to receive SMS messages related to appointment reminders and service communications.

Message frequency varies. Message and data rates may apply.
Reply STOP to cancel.
Reply HELP for assistance.

Consent to SMS is not a condition of purchase.

 

8. Third-Party Services

Our website may integrate third-party services including payment processors, analytics providers, and scheduling tools.

We are not responsible for the policies or practices of third-party providers. Your use of such services is governed by their respective terms.

 

9. Professional Disclaimer

All information provided through the website or services is for informational and advisory purposes only.

We do not provide legal advice, tax advice, or financial representation unless explicitly stated in a separate written agreement.

Clients are responsible for independent decision-making and should consult licensed professionals where appropriate.

We do not guarantee specific business, financial, or procurement outcomes.

 

10. Assumption of Risk

You acknowledge that business decisions involve risk. Your use of our services is voluntary and at your own discretion.

Phoenix Prodigy Enterprise, LLC is not responsible for business losses, funding denials, certification outcomes, or third-party decisions.

 

11. Disclaimer of Warranties

All services and website content are provided “as is” and “as available.”

We disclaim all warranties, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Performance guarantees

We do not warrant uninterrupted or error-free operation of the website.

 

12. Limitation of Liability

To the fullest extent permitted by law, Phoenix Prodigy Enterprise, LLC shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Lost profits

  • Business interruption

  • Data loss

Total liability shall not exceed the amount paid for the specific service giving rise to the claim.

 

13. Indemnification

You agree to indemnify and hold harmless Phoenix Prodigy Enterprise, LLC and its officers, employees, contractors, and affiliates from claims arising from:

  • Your misuse of services

  • Violation of these Terms

  • Violation of applicable laws

  • Unauthorized use of materials

 

14. Service Interruptions

We may suspend access to the website for maintenance or emergency reasons. We are not liable for losses resulting from downtime.

 

15. Force Majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, governmental actions, labor disputes, or infrastructure failures.

 

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Louisiana and the United States.

Any disputes shall be resolved exclusively in the state or federal courts located in Louisiana.

You waive objections to jurisdiction or venue.

 

17. Dispute Resolution

Parties agree to attempt good-faith resolution for at least 30 days prior to filing legal action.

Nothing prevents the Company from seeking injunctive relief for intellectual property violations.

 

18. Modifications

We reserve the right to modify these Terms at any time. Updates will be posted with a revised effective date. Continued use constitutes acceptance.

 

19. Entire Agreement

These Terms, together with the Privacy Policy and any signed service agreement, constitute the entire agreement between you and Phoenix Prodigy Enterprise, LLC.

 

20. Contact Information

Phoenix Prodigy Enterprise, LLC
701 Papworth Ave Ste 203
Metairie, LA 70005-4923
United States

Email: support@phoenixprodigy.com
Phone: (504) 209-7729
Website: https://www.phoenixprodigy.com

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