Privacy Policy
Phoenix Prodigy Enterprise, LLC
Effective Date: February 25, 2026
Last Updated: February 25, 2026
Phoenix Prodigy Enterprise, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and manage information when you visit our website at https://www.phoenixprodigy.com and when you use our services.
By accessing or using our website or services, you acknowledge that you have read and understand this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
When registering, completing forms, scheduling appointments, purchasing services, or contacting us, we may collect:
-
Full name
-
Email address
-
Mailing address
-
Telephone number
-
Business information
-
Billing information
-
Payment details
-
Any other information voluntarily submitted
Providing certain information is optional. However, failure to provide required information may limit our ability to provide services.
B. Account Data
If you create an account, we may collect:
-
Email address
-
Login credentials
-
Account preferences
-
Unique identifiers
C. Financial Data
We collect payment information necessary to process transactions. Payments are processed through third-party providers such as Stripe, PayPal, or other authorized processors. We do not store full credit card numbers on our servers. You should review the privacy policies of any payment processor used.
D. Automatically Collected Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type
-
Device characteristics
-
Operating system
-
Language preferences
-
Referring URLs
-
Pages viewed
-
Date and time of access
This information is used for analytics, security, and operational purposes.
E. Social Media Data
If you connect through a third-party platform such as Facebook, Instagram, LinkedIn, or similar services, we may receive limited profile information based on your privacy settings on that platform.
2. How We Use Your Information
We use collected information to:
-
Deliver purchased services
-
Process transactions
-
Respond to inquiries
-
Send service-related communications
-
Send newsletters or promotional communications where permitted
-
Improve website performance
-
Prevent fraud and unauthorized activity
-
Maintain system security
-
Comply with legal obligations
We do not sell personal information.
3. SMS Communications and LinkedPhone Disclosures
If you provide your phone number, we may send SMS communications related to:
-
Appointment reminders
-
Service updates
-
Account notifications
-
Customer support
Keyword Program – “UPDATES”
Text “UPDATES” to (504) 209-7729:
By texting the keyword “UPDATES” to this number, you agree to receive appointment reminders from Phoenix Prodigy Enterprise, LLC via SMS. Message frequency varies by appointment. Message and data rates may apply. Text HELP for support. Text STOP to cancel at any time. See our Privacy Policy at https://www.phoenixprodigy.com/privacy-policy.
We do not sell or share phone numbers for third-party marketing purposes.
4. When We Share Personal Information
We may share information with:
-
Payment processors
-
Hosting providers
-
Email marketing platforms
-
Analytics providers
-
Legal authorities when required by law
All third-party service providers are contractually required to safeguard your information and use it only for authorized purposes.
We do not sell personal data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Enable core website functionality
-
Analyze traffic and usage patterns
-
Maintain security
-
Remember user preferences
You may manage cookie preferences through your browser settings. Disabling certain cookies may impact site performance.
Google Analytics
We use Google Analytics to analyze website traffic. Google may collect usage data in accordance with its own privacy policies. Users may opt out through Google’s browser opt-out tools.
6. California Privacy Rights
If you are a California resident, you have the right to:
-
Request disclosure of personal information collected
-
Request deletion of personal information
-
Request correction of inaccurate information
-
Opt out of sale of personal information (we do not sell data)
-
Designate an authorized agent
We will not discriminate against you for exercising these rights.
To submit a request, contact support@phoenixprodigy.com.
7. Children’s Privacy (COPPA)
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13. If discovered, such information will be deleted.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
-
Secure Socket Layer encryption
-
Restricted access controls
-
Confidentiality obligations for personnel
-
System monitoring
No method of electronic transmission is completely secure. We cannot guarantee absolute security.
Unauthorized access to our systems is strictly prohibited and subject to legal enforcement.
9. CAN-SPAM Compliance
We collect email addresses to:
-
Respond to inquiries
-
Deliver services
-
Send updates and promotional materials where permitted
All marketing emails include:
-
Accurate identification
-
Clear subject lines
-
Physical business address
-
Unsubscribe instructions
You may unsubscribe at any time via the link in our emails or by contacting support@phoenixprodigy.com.
10. Do Not Track Signals
Our website does not currently respond to browser Do Not Track signals due to the absence of a uniform industry standard.
11. Your Legal Rights
Subject to applicable law, you may have the right to:
-
Request access to personal data
-
Request correction
-
Request deletion
-
Object to processing
-
Restrict processing
-
Request data portability
-
Withdraw consent
To exercise these rights, contact support@phoenixprodigy.com.
12. Limitation of Liability
To the fullest extent permitted by law, Phoenix Prodigy Enterprise, LLC shall not be liable for indirect, incidental, or consequential damages arising from use of the website or services.
13. Indemnification
By using this website, you agree to indemnify and hold harmless Phoenix Prodigy Enterprise, LLC, its officers, employees, contractors, and affiliates from claims arising from:
-
Misuse of the website
-
Violation of this Privacy Policy
-
Submission of unauthorized or unlawful information
14. Governing Law
This Privacy Policy is governed by the laws of the United States and the State of Louisiana. Any disputes shall be resolved in courts located within Louisiana.
15. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of any revisions.
16. Contact Information
Phoenix Prodigy Enterprise, LLC
701 Papworth Ave Ste 203
Metairie, LA 70005-4923
United States
Website: https://www.phoenixprodigy.com
Email: support@phoenixprodigy.com
Phone: (504) 209-7729
This document was last updated on February 25 2025
